Status Pages

Status Pages let you share real-time health information with customers. Use them to reduce support load and keep everyone informed during incidents.

Why Status Pages?

• Transparency — Customers see what’s happening without calling support
• Reduce noise — Stop answering “Is your service down?” emails
• Build trust — Show you take reliability seriously
• Compliance — Document outages for SLAs and audits

Public vs. Private

Public Status Pages

Anyone with the link can view:

• Real-time status of all checks
• Incident history (past 90 days)
• Average uptime % for each service

Use case: Share status.yourapp.com in your footer or on your website.

Private Status Pages

Only invited subscribers can view. Subscribers sign up via email to get:

• Real-time status updates
• Email notifications when checks fail or recover
• Incident history

Use case: For enterprise customers or internal teams.

Create a Status Page

1. Go to Health Checks in the dashboard
2. Click Create Status Page
3. Choose name (e.g., “API Status”, “Uptime Dashboard”)
4. Select which checks to display
5. Choose public or private
6. (Optional) Add logo, colors, and custom message
7. Share the link with customers

Customization

• Logo — Upload your company logo
• Colors — Match your brand (header, accent color)
• Message — Add a headline or custom text
• Domain — Custom domain support (e.g., status.example.com)
• Incidents — Add manual incident reports
• Timezone — Display times in your region

Example Status Page Components

A public status page shows:

🟢 API (healthy)
   Last check: 30 seconds ago
   Uptime: 99.98% this month

🟡 Payment Service (degraded)
   Last check: 45 seconds ago
   Uptime: 99.50% this month
   Incident: Payment processing slower than usual

📋 Recent Incidents
  May 15, 10:00 AM — Payment Service outage (25 min)
  May 10, 3:45 PM — Brief API latency spike (5 min)

Best Practices

• Keep it simple — Show only customer-facing services
• Use clear language — “Payment processing” not “POST /api/v2/transactions”
• Update manually — Add details during ongoing incidents
• Communicate early — Announce status page in release notes
• Monitor yourself — Don’t let a bad check fool customers

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Questions? See Health Checks or email hello@fluxpulse.app.